Support
Need help with Tomo? Reach out for support with subscriptions, billing, account access, bug reports, or general product questions.
Contact
Email support
The fastest way to reach us is by email. Include as much detail as you can so we can help you faster.
Support email
tranphat180603@gmail.comTypical help topics
Billing, subscription restoration, account access, app issues, and general questions.
What to include
Your device, iOS version, app version, and a short description of the issue.
Subscription and billing help
If you need help with billing, renewals, cancellations, or restoring Tomo Pro, email us and include the Apple ID email tied to your purchase if possible.
Account and sign-in issues
If you cannot access your account or something looks wrong after signing in, contact support with a short description of the problem and any screenshots that help explain it.
Bug reports and feature questions
If something in the app is broken or confusing, send us the device model, iOS version, app version, and steps to reproduce the issue.